SkyPrep Aero – Privacy Policy

1. Information We Collect

1.1 Student Information

• Full Name
• Email Address
• Phone Number
• DGCA Details (SPL, Computer Number, exam information)
• Course & Batch Details

1.2 Account Login & Technical Data

• IP Address
• Device & Browser Type
• Login timestamps and usage logs

1.3 Payment Information

Transaction details processed through secure third-party payment gateways

(We do NOT store full card/banking details on our servers.)

1.4 Video Session & Platform Usage Data

• Attendance logs
• Test performance
• Session recordings
• Interaction data for analytics

1.5 Cookies & Analytics

We use cookies and tracking tools to:

• Improve website performance
• Personalize learning experience
• Analyze user behavior for platform enhancements

2. How We Use Student Data

Data is used only for educational and operational purposes:

• Delivering course content and test series
• Providing doubt support
• Progress tracking & performance analytics
• Communication about classes, exams, updates
• Certificate issuance
• Internal quality checks and improvements

3. Data Sharing with Service Providers

We may share necessary data with:

• Payment gateways
• Video conferencing tools (Zoom, Google Meet, Vimeo, etc.)
• CRM and email/SMS communication partners
• Cloud hosting and analytics platforms

All third-party partners follow strict data protection standards.

4. Data Storage & Security Measures

• Data stored on encrypted cloud servers
• Regular security audits
• Access restricted to authorized personnel only
• Continuous monitoring for suspicious activity

5. Data Retention Policy

• Academic & learning records: retained for operational and regulatory reasons
• Activity logs: retained as per legal requirements
• On request, data may be deleted unless legally required to retain it

6. Rights of Students

Students may request:

• Access to their personal data
• Correction of inaccurate information
• Deletion of data (where permissible)
• Withdrawal of consent
• Explanation about automated processing

Requests can be emailed to us using the contact details below.

7. Handling of Minors (Under 18)

If a student is under 18:

• Parent/guardian consent is mandatory
• We reserve the right to verify identity and age

8. Data Breach & Incident Response

In case of a breach:

• Immediate internal investigation
• Notification to affected users
• Remedial measures to prevent recurrence

9. Updates to Privacy Policy

We may update this policy periodically.

Students will be notified through email or platform announcements.

10. Contact for Privacy Concerns